Report suggests significant customer service improvements at HMRC
HM Revenue & Customs (HMRC) handled 91.7 per cent of all customer telephone calls during 2016/17 – way above its self-set target of 85 per cent, a new report reveals.
HM Revenue & Customs (HMRC) handled 91.7 per cent of all customer telephone calls during 2016/17 – way above its self-set target of 85 per cent, a new report reveals.
More than a third (37 per cent) of small and medium-sized enterprises (SMEs) have experienced cash flow difficulties as a direct result of late payments, a new study has revealed.
Businesses below the existing VAT threshold of £85,000 will be exempt from the Government’s flagship Making Tax Digital (MTD) project, it has been announced.
A new study suggests that almost half (43 per cent) of small and medium-sized enterprises (SMEs) have no strategic plan in place to deal with a cyber attack – despite the fact that a third of small business believe than an eventual attack on their systems is an inevitability.
Unemployment has fallen to 1.49 million in the three months to May, it was confirmed this morning.
HM Revenue & Customs (HMRC) has published updated guidance on IR35, following important changes which took effect at the beginning of April this year.
A new study suggests that small and medium-sized enterprise (SME) decision makers are finding it increasingly hard to ‘switch off’ – with more than half of UK small business bosses taking less than six days’ holiday a year.
The Federation of Small Businesses (FSB) has called on Local Government secretary Sajid Javid to speed up help for small firms “facing unacceptable increases” in business rates.
As many as 70 per cent of UK small and medium-sized enterprises (SMEs) believe that their ‘personalised approach’ to customer service and sales gives them a unique edge over larger competitors in the retail sector, a new study suggests.
According to a new report, nearly half of all small businesses are founded on less than £500.
[wp_show_posts id="6392"]
Sign-up to receive our news and updates by email